New/Used Car Manager:

Sales Managers do exactly that, manage the sales department.  The primary job of the sales manager is to maximize his salespeople’s income.  Managing inventory, pricing vehicles, and coming up with offers are all important tasks, but none of that compares with the dire responsibility of maximizing salesperson income on a daily basis.

Leadership by example requires action and sales managers are not tasked with sitting behind a desk and quoting numbers.  Sales managers constantly look for ways to improve their sales force through training, work with struggling individuals, and praise the many successful people we have.

Nothing is beneath a sales manager: answering the phone, washing a car for delivery, and doing what is needed are all just as important as helping close a car deal with a salesperson and customer.  Sales managers do what it takes.